Reviews
We called this morning, and even with a packed schedule, the technician, Gerald Bergen, was able to install a new capacitor in our heat pump by 6PM. He provided us with information about the failed part and made sure that the unit was working properly. When asked, he gave us information about the efficiency of new Trane heat pumps.
Jack W.
Excellent management of service functions! Including reminders for scheduled annual maintenance, timely arrival of technicians, necessary tools to complete the maintenance such as ladders and cleaning wipes, friendly technicians … Air Flo Heating’s service team keeps getting better. Thank you.
Darlene A.K.
Very competent service rep. Friendly, clean and very helpful. HOWEVER, I had a three inch aluminum irrigation pipe laid across my driveway and he ran over it twice. He offered to make it good but you can’t go out and buy a piece of pipe. Really a dumb thing to do. Otherwise I give him a five star rating.
Don G.
I experienced amazing customer service from your employee named Eli. I was not there so I didn’t meet him personally. He called to explain the corrections he made to the system. When I told him I was writing it down so I could explain to my son … ELI OFFERED to call him! That knocked my socks off! My son, Mike OBrien received his call within minutes. Again, for me, this kind of customer service is exceedingly rare … thank you ELI❣️
Linnea O.
Showed on time. Problem solved by very knowledgeable technician. Great service.
David S.
The heat pump maintenance team from AirFlo exemplifies how service contracts should be accomplished. They are professional, courteous, explain what they are doing and answer all questions. My impression is that they really want to maximize the performance of my heat pump at minimum cost to me.
John F.
Excellent service overall. Knowledgeable, courteous, timely. Appreciated the electronic communication updates. Would highly recommend to friends and family.
Judy S.