Testimonials Articles

Great Speedy Service

June 20, 2022

Great speedy service. Thank you. Jason S

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This Place can Give You Some Hope!

May 21, 2022

These people are amazing! didn’t have any problem with vents or heater.. but my kitten got down the vent and i had called everyone from the fire department, to other air conditioning services. they called out one of their employees named tony, he knew exactly what to do, he spent over 6 hours trying to…

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Heat Pump Maintenance in Gig Harbor, WA 98332

May 6, 2022

“Eli is my service rep and he’s fantastic. He’s very thorough and checks everything on my Trane heat pump. This is my usual one year service check up. If I need something explained or I have questions he always answers everything. I will always request him to handle all services needed on my heat pump.…

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I Wouldn’t Hesitate to Refer Others to Your Company

May 5, 2022

Technician was extremely polite, very well informed and explained everything to me in language I understood. I wouldn’t hesitate to refer others to your company. Mary V.

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Austin Was at Our Home Today and He Was Fabulous

May 2, 2022

Austin was at our home today and he was fabulous. He showed us how to run the system in a way we could easily understand. He went under the house, changed the filter and checked everything out. He was friendly, careful of our floors and very professional. I hope to see him again next year.…

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Always Been Professional

April 25, 2022

Air Flo technicians have always been professional and done a great job. Mary S.

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Thanks for Everything Air Flo

April 21, 2022

Our tech was a nice polite young man. He changed out our old thermostat and checked our furnace and seem knowledgeable. Thanks for everything Air Flo. Christine C.

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Eli!

April 15, 2022

Eli!!! Joseph C.

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Great Service!

April 14, 2022

Great service! Eli made our annual servicing a rewarding experience. Brent K.

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Super Service

April 12, 2022

Great guys; super service; fair price Brent O.

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Done Right!

April 8, 2022

On time , great attitudes, done right !! What more can you ask Richard S.

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Austin was Very Professional and Knowledgeable

April 5, 2022

Austin was very professional and knowledgeable. He answered all of her questions intelligent. He is an asset to your company. Michael R.

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Heat Pump Maintenance in Silverdale, WA 98311

March 18, 2022

“We were impressed with the friendly professionalism of the man from AirFlow, who serviced our 1 year old Heat Pump system today. We always recommend AirFlow to people looking for new air systems, because of their excellent service and home-town friendliness, along with high standards of competence.”

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Took Care of Both Furnace and Heat Pump Very Timely

March 9, 2022

Routine maintenance. arrived within a few mins of the text message. Very friendly. Asked for any concerns and explained a few things that I asked about. Took care of both furnace and heat pump very timely. Also helped me with a very minor task that I needed an extra hand with. J. E.

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Thank You!

March 2, 2022

We appreciated the team making extra effort to fit us into the schedule! Gerald was very polite and pleasant as well as knowledgeable about propane fireplaces. He diagnosed and fixed the problem quickly. Thank you! Cindy M.

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This Was the Best Service Call That We Have Ever Had

February 25, 2022

This was the best service call that we have ever had. Gerald and Caleb were great. They answered every question and made recommendations on upgrading to meet our needs. Ed Gomez

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Thank You to Evan for Servicing Our Heating System

February 22, 2022

Thank you to Evan for servicing our heating system. He was thorough and took time to answer my questions. I also appreciate his courtesy! Janet F

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Very Efficient and Professional

February 2, 2022

Very efficient and professional. Jack L.

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Very Knowledgeable, Very Courteous

February 1, 2022

This was a wonderful experience. The 2 people that came out were very knowledgeable, very courteous. Thank You Benita M.

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Very Informative and Answered All Our Questions

January 31, 2022

Gerald and Malia did a very professional job on our heating system. Very informative and answered all our questions. Very pleasant, thank you for sending them to us. Larry G

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Great Job, Very Efficient

January 25, 2022

Great job, very efficient and fast and let me know everything he was doing. Micki Q.

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Very Thorough and Professional

January 17, 2022

Very thorough and professional. Sharyn F.

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Your Guys Came in a Timely Manner

January 15, 2022

Your guys came in a timely manner and did a good job. Don C.

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Knowledgeable and Professional

January 13, 2022

Knowledgeable and professional tech. Mike M.

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They Certainly Know What They are Doing

December 30, 2021

Good service. Prompt and efficient. They certainly know what they are doing Gene S.

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Knowledgeable, Professional, Efficient and Helpful

December 30, 2021

Adam, our technician was knowledgeable, professional, efficient and helpful. This was our first service with air flow. It will not be our last. Thank you! B.P.

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Thanks Eli!

December 30, 2021

Great service call from Eli today. Had to wait a while for our appointment but worth it for our two heat pumps to get their annual check-ups! Thanks Eli! Terry S.

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Excellent

December 28, 2021

Excellent Frank L

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Would Highly Recommend

December 28, 2021

I called Airflow for an appointment regarding a Heat Pump and from the beginning my experience was ‘five star.’ The new pump arrived and the crew was outstanding. Caleb and Miles did a superb job as did the entire crew of specialized electricians. From the very beginning, when I called for an appointment, all were…

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Fantastic

December 24, 2021

Fantastic. Guys know what you are doing. Thanks so much. George S.

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Polite and Informative

December 23, 2021

excellent:polite and informative John H.

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Five Star Service

December 23, 2021

Technician on time, worked fast and answered all my questions. Five star service. Samuel R.

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Prompt, efficient and friendly

December 18, 2021

Prompt, efficient and friendly. Highly recommended.

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Arrived early

December 11, 2021

Arrived early. Gave me some tips. First service in a lifetime, other than at sale of former homes. Camille W.

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Took care of the problem perfectly

December 11, 2021

Wow, my best appointment was next Tuesday. A cancellation came up today, Friday and we were called and took it. Air Flow was here in about 30 minutes, took care of the problem perfectly. Saved us sainting for 5 days in et deg weathe. Bill

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Everything went very well

November 30, 2021

The techs were polite and knew just what to do. Everything went very well Thomas T.

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Great service with annual maintenance plan

November 23, 2021

Great service with annual maintenance plan. Thank you! Steve M.

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Five star all the way

November 14, 2021

Five star all the way Karen B.

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Excellent

November 8, 2021

Excellent Marta T.

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Good professional service!

November 8, 2021

Good professional service! Arthur S.

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Love Air Flo

October 14, 2021

eli & his helper (am afraid to botch the spelling of her name!) were FABULOUS. love air-flo – from the people who answer the phone to the schedulers to eli. why would anyone go any place else? they’re simply the BEST!!!!!! Lilllianne G.

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Two service reps were professional, knowledgeable, and friendly

October 12, 2021

The two service reps were professional, knowledgeable, and friendly. They did everything that was necessary. David T.

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Did a great job!

October 7, 2021

Did a great job! Richard K.

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Great service and service person

October 6, 2021

Great service and service person. Stan G.

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Excellent service, as always!

October 1, 2021

Gerald was great to work with. Excellent service, as always! Butch S.

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Very professional and very knowledgeable

September 30, 2021

Great job! Very professional and very knowledgeable. Thanks! Tom S.

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Both techs were very professional and courteous

September 29, 2021

Outstanding service. Both techs were very professional and courteous. They quickly assessed issue and informed me of the the various options to repair. They gave me the options as this “ this is the least intrusive and costly” up to “if those other options won’t/don’t work, then it will have to be this”. The first…

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Great experience!

September 29, 2021

Thorough, knowledgeable. Answered questions, explained how to clean filter, potential problem areas to watch for. Friendly. Professional. Great experience! Sandra M.

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Thank you Air Flow Heating Co!

September 21, 2021

Quick, efficient and knowledgeable! Thank you Air Flow Heating Co! Carol K.

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Very professional & always polite

September 21, 2021

Very professional & always polite Peter & Lorelei J.

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Prompt, courteous, service.

September 20, 2021

Prompt, courteous, service. The technician seems to have done a great job. Thank you! Witta P.

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Professional and 1st rate.

September 13, 2021

The 2 technicians were professional and 1st rate. Great job. Mark K.

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Timely, professional service.

September 13, 2021

Timely, professional service. Cherie S.

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Great service

September 8, 2021

Great service. Roger L.

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Gerald did a great job

September 2, 2021

Gerald did a great job. Quickly analyzed the problem and made necessary repairs. Eric M.

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Really appreciate the professionalism.

August 30, 2021

Really appreciate the professionalism. Always on time, thorough work, great customer service Debbie

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Excellent service!

August 27, 2021

Excellent service! Kristine F.

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Solved a problem I had with the heat system

August 23, 2021

Great Service. He explained what he was doing and then walked me through how to use the new device. He also solved a problem I had with the heat system. Van N.

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Installed a new capacitor in our heat pump

August 15, 2021

We called this morning, and even with a packed schedule, the technician, Gerald Bergen, was able to install a new capacitor in our heat pump by 6PM. He provided us with information about the failed part and made sure that the unit was working properly. When asked, he gave us information about the efficiency of…

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Excellent management of service functions!

August 10, 2021

Excellent management of service functions! Including reminders for scheduled annual maintenance, timely arrival of technicians, necessary tools to complete the maintenance such as ladders and cleaning wipes, friendly technicians … Air Flo Heating’s service team keeps getting better. Thank you. Darlene A.K.

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The guys were great

July 31, 2021

The guys were great Morris J.

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A model technician!

July 27, 2021

Gerald was very polite, professional, and helpful. A model technician! Mark W

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Very competent service rep.

July 26, 2021

Very competent service rep. Friendly, clean and very helpful. HOWEVER, I had a three inch aluminum irrigation pipe laid across my driveway and he ran over it twice. He offered to make it good but you can’t go out and buy a piece of pipe. Really a dumb thing to do. Otherwise I give him…

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This kind of customer service is exceedingly rare

July 21, 2021

I experienced amazing customer service from your employee named Eli. I was not there so I didn’t meet him personally. He called to explain the corrections he made to the system. When I told him I was writing it down so I could explain to my son … ELI OFFERED to call him! That knocked…

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Problem solved by very knowledgeable technician

July 9, 2021

Showed on time. Problem solved by very knowledgeable technician. Great service. David S.

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Professional, courteous, explain what they are doing and answer all questions.

July 9, 2021

The heat pump maintenance team from AirFlo exemplifies how service contracts should be accomplished. They are professional, courteous, explain what they are doing and answer all questions. My impression is that they really want to maximize the performance of my heat pump at minimum cost to me. John F.

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Excellent service overall

July 8, 2021

Excellent service overall. Knowledgeable, courteous, timely. Appreciated the electronic communication updates. Would highly recommend to friends and family. Judy S.

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Many thanks!

July 7, 2021

Adam from Air Flow arrived on time. He worked quickly and efficiently. He was extremely knowledgeable yet patiently and politely answered my questions. He diagnosed the problem and instead of our having to replace our 19 year old Trane Heat Pump we just had to replace a part and a fuse. “Nothing Stops a Trane”.…

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Always pleasant to work with

July 6, 2021

Always pleasant to work with. Employees very knowledgeable and helpful. Thanks! Karol D.

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Customer service skills were exceptional

July 3, 2021

Eli was well-versed in the equipment, his deep knowledge and field experience were very evident. His customer service skills were exceptional. Phil H.

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Responded quickly

July 2, 2021

Thank you Air Flo. Responded quickly. Eli Knapp was excellent and found problem with heat pump quickly. Great job. Evangeline L

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Love Airflow

June 30, 2021

On time. Fast, efficient, knowledgeable and personable. Love Airflow. Best products. Will J.

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Mike Sueme ROCKS!!!

June 30, 2021

Mr. Mike Sueme is my HERO!!! I have a 6 year old hardley used Trane Heating and Air Conditioner, which is on the Silver Plan with Air Flow for annual service etc. Mike came out same day during the most recent PNW historic heat wave and inserted a new part that for some reason was…

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Very professional and the price was very competitive

June 28, 2021

We have used Air Flow in the past for another house. Very professional and the price was very competitive compared to two other companies Vicki S.

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Excellent service!

June 27, 2021

Adam was awesome. So patient and professional. He explained every stephe was taking. Excellent service! Roberta M.

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Air Flow was best, fastest scheduling, most professional

June 25, 2021

Excellent customer service – we interviewed 3 other HVAC contractors recommended by Mitsubishi- Air Flow was best, fastest scheduling, most professional salesman Darren. Tech Caleb was very polite, careful and informative throughout the install. We are super pleased with the quiet efficiency and esthetics of both outside and inside- 5 stars for sure – and…

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