Just a note to say - Thank you for the service we received from Bill & Paul on Monday June 7th. They serviced our Heat pumps and they both were courteous & professional.
Dave & Gladys
" They get High Marks!"
Your installation people were some of the very best sub contractors that we had during the construction of the home. The premises were left neat and clean and the installation work was performed in a highly professional manner. The new HVAC system is working extremely well and the neighbors hardly notice the operational noise level from the new Trane 20i heat pump. Air Balance and heating in the entire home, with 4 zones, is excellent. We are very, very pleased with the operation of this new HVAC system and would and will recommend Air Flo and Trane heat pumps to anyone that is interested in a new heating system.
Paula and Vigo
Maristone Island, WA
Your estimator Jara came to my home with a computer and printer, measured everything and printed out the price and time line to do the job. She then worked out a very acceptable financing plan. Installers and the supervisor did the work in a timely manner, they kept my home clean during and after installation. Everyone explained what they were doing and were very friendly. After installation they came back and checked everything out and explained how everything worked, answered all my questions and replaced a bad thermostat promptly. I will recommend Air Flo and Trane.
First of all I want you to know how happy I am with my new Trane. The old Trane served me well for almost 22 years, so I know the Trane's good reputation. Second, and more important is the wonderful crew you have. Bill has always been a great service rep. and a friend to myself and Jamie( my German Shepherd).Then I meet Jara who explained my new system, costs and answered all my questions. She also assured me help with my new thermostat if needed. Tom, Mike and all his team took over, they were so dependable, hard working and considerate. (I never had to worry about them being in my home, which was very important to me). I have already told my neighbors and friends about your great service and product. You are the best! A big "Thank you" to everyone.
Dear Air Flo Management,
Here comes a happy gram from satisfied customers. Today you provided us with maintenance servicing on our residential equipment. Your serviceman Mike arrived on time, greeted us warmly, performed all tasks skillfully, answered questions courteously, and left us with a proverbial "good taste in the mouth." Thanks for such super service. And please thank Mike for us.
There will be one letter of commendation as a result of our Sequim home building project, and this is it! It has been a distinct pleasure doing business with Air Flo from the beginning to the end. You and your staff have been patient, always pleasant , and ever helpful. As a consumer, I can attest to the fact that getting business done on the peninsula is a hit-or-miss proposition, and yet, many businesses do okay by just doing the minimum ( or less ). This makes it more rewarding to find a company that "gets it." On the other hand, it must be a challenge to keep your level of performance above the required level. Thanks for a job well done.